🔄 Refund & Return Policy

At The Red Room Book Boutique, we take pride in curating high-quality books, candles, and specialty items. Because many of our products are limited, handmade, or mystery-based, we maintain the following return and refund policy.

Effective Date: 01/21/2026

All Sales Final – Most Items

Due to the nature of our products, all sales are final on the following items:

• Books
• Blind Date with a Book purchases
• Candles and wax products
• Gift sets and bundles
• Limited edition or seasonal items
• Sale or discounted items

These items are not eligible for return or exchange.

Damaged or Incorrect Items

If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery with:

• Your order number
• A photo of the damaged or incorrect item
• A brief description of the issue

We will gladly replace the item or issue a refund at our discretion.

Shipping Issues

We are not responsible for:

• Delays caused by shipping carriers
• Lost packages once marked as delivered
• Damage caused during transit by the carrier

However, we are happy to assist you in filing a claim with the carrier if needed.

Candle-Specific Policy

Because candles are handmade and sensitive to temperature and handling:

• Slight variations in color, scent, or appearance are normal
• Melted candles due to weather or transit conditions are not eligible for return

Please review product descriptions carefully before purchasing.

Refund Processing

Approved refunds will be issued to the original payment method within 5–10 business days, depending on your payment provider.

Shipping charges are non-refundable.

Order Cancellations

Orders may only be canceled if they have not yet been processed or shipped. Once an order is in processing or shipped, it cannot be canceled.

If you have any questions regarding this Refund & Return Policy, please contact us:

The Red Room Book Boutique
Email: redroombookboutique@gmail.com
Website: https://www.redroombookboutique.com